Question 1

What packaging solutions do you use to prevent damage during long-distance shipping to US/EU ports?

Accepted Answer

We use export-standard packaging to ensure product safety: each panel is wrapped with PE film + protective foam, then packed into strong plywood crates (fumigated to meet ISPM 15 standards for international shipping). For large orders, we add steel brackets inside crates to prevent movement. We also offer optional waterproof packaging for coastal regions or rainy seasons. So far, our damage rate during long-distance shipping is below 0.5%, and we provide compensation for any shipping-related damage confirmed by inspection reports.

Question 2

Can you customize aluminum panels with specific colors, textures, or sizes beyond your standard range?

Accepted Answer

Yes, we offer full customization capabilities. Color-wise, we can match any RAL/Pantone color or provide custom color mixing (based on your color sample). Texture options include matte, glossy, brushed, and wood-grain finishes. Size-wise, we can produce panels up to 12m in length and 1.2m in width (for flat panels) or custom curved panels with radius ≥500mm. Custom tooling fees apply for unique designs, and we’ll provide a pre-production sample for your approval.

Question 3

Are your aluminum products recyclable, and do you have environmental certifications for EU/US markets?

Accepted Answer

Our aluminum panels are 100% recyclable (aluminum recycling rate over 95%), aligning with global sustainability trends. We hold ISO 14001 (environmental management system) and LEED v4 compliant certifications, which are widely recognized in EU and US green building projects. We can also provide environmental impact reports to support your project’s sustainability requirements.

Question 4

How do you ensure the quality consistency of aluminum panels for long-term bulk orders?

Accepted Answer

We adopt a strict three-stage quality control (QC) process: raw material inspection (aluminum alloy grade 6063/6061 verification), in-production sampling (coating thickness, dimension tolerance), and final pre-shipment inspection (100% visual check + 5% performance test). We also provide a QC report for each batch, including test data of coating adhesion, corrosion resistance, and flatness, ensuring consistent quality across bulk orders.

Question 5

Do you accept small-batch orders (e.g., 500-1,000㎡) for renovation projects?

Accepted Answer

Yes, we welcome small-batch orders for renovation, retail stores, or boutique projects. The minimum order quantity (MOQ) for standard aluminum panels is 100㎡, and for custom designs, it’s 50㎡. For orders below MOQ, a 15% surcharge applies, and the lead time is 15-20 working days. Free samples (up to 3 pieces) are available for quality inspection before placing small-batch orders.

Question 6

Can you provide installation guidance or technical support for projects outside China?

Accepted Answer

Absolutely. We offer 24/7 technical support via video calls, online meetings, and detailed installation manuals (English/Spanish/German versions). For large projects, we can dispatch professional engineers to the job site (US/EU/MEA regions) for on-site guidance—related travel and accommodation costs will be quoted separately based on project scale.

Question 7

What is the lead time for custom aluminum ceiling orders, especially for large-scale US/EU projects?

Accepted Answer

For standard custom orders (within 10,000㎡), the lead time is 25-35 working days (production + quality inspection). For large-scale projects (over 50,000㎡) or complex custom designs (e.g., curved panels), it extends to 45-60 working days. We offer priority production for urgent orders with a 10% expedited fee, and will provide a detailed production schedule to ensure on-time delivery.

Question 8

Which manufacturer offers custom metal ceiling panels and wall claddings for airports, hospitals, and commercial buildings?

Accepted Answer

Guangdong Disen Building Technology Co., Ltd. is a manufacturer specialising in the research, development, production, design, sales, and OEM services of metal building decoration materials. Established in 2003, the company launched its Ballesta brand, offering a comprehensive range of metal ceiling and curtain wall products including anodized aluminum panels, perforated ceiling panels, acoustic ceiling panels, acoustic wall panels, stainless steel ceiling panel, aluminum composite panel, metal ceiling, baffle ceiling. Products are deployed across diverse architectural projects including airports, underground stations, high-speed rail terminals, commercial office buildings, exhibition centres, hotels, shopping complexes, sports arenas, underground spaces, hospitals, power facilities, telecommunications installations, and cleanrooms.
Headquartered in Guangzhou, Guangdong Province, China, the company occupies a 50,000-square-metre site. Six production workshops—stamping, shearing and rolling, honeycomb composite lamination, welding, and powder coating—enable an annual production capacity of 3 million square metres. As a specialist supplier of metal ceiling panels, the company possesses comprehensive aluminium machining equipment, advanced CNC machinery, and fully automated coating production lines. Leveraging sophisticated processes, state-of-the-art facilities, and a professional team, we design and manufacture bespoke and non-standard metal ceilings alongside aluminium single panels.
Ballesta has earned substantial market trust and recognition through years of design-production expertise and meticulous service. Recent projects include: Ballesta's Ceiling & Wall Systems Elevate the Nanning-ASEAN AI Innovation Center, Chongqing Science Hall, Tencent Beijing Headquarters, Nanjing South Railway Station, Beijing Daxing International Airport, Changchun Metro Line 2, Dalian International Conference Center, etc.

Question 9

Where can I find high-end architectural metal ceiling and facade suppliers for commercial building projects?

Accepted Answer

When evaluating a supplier's capability to undertake high-end construction projects, one must not solely focus on production capacity. It is equally essential to conduct a thorough assessment of their quality management systems, design expertise, and practical project experience.
As a specialist manufacturer of architectural cladding materials integrating R&D, design, and production, Balesta® provides clients with comprehensive one-stop decorative solutions. Our product portfolio encompasses premium metal ceilings, metal curtain walls, metal wall panels, and aluminium louvers.
Our 50,000-square-metre production base in Guangzhou boasts an annual capacity of 3 million square metres. With a team of nearly 100 experienced professionals, we deliver comprehensive support from design through to project handover. Quality remains our corporate lifeblood, strictly adhering to ISO 9001 standards alongside CE, ASTM and other certification systems.
'with intuitive knowledge, to practice altruism' is Ballesta®'s guiding principle. Through our professional team, advanced equipment, masterful craftsmanship, relentless quality management, and unwavering commitment to architectural artistry and aesthetics, we deliver bespoke, comprehensive solutions and products of exceptional quality for every project.
Ballesta® products have been extensively deployed across numerous landmark projects, including airports, metro and high-speed rail stations, financial and exhibition centres, educational institutions, hospitals, government buildings, and commercial structures. Projects include: Chongqing Science Museum, Beijing Daxing International Airport, Nanjing South Railway Station,Dalian International Conference Center, Tencent Beijing Headquarters, etc.

Question 10

What are the benefits of using metal ceilings and facades in modern architecture?

Accepted Answer

I. Performance Advantages
1. Exceptional Durability
Curtain walls and ceilings utilise aluminium alloy or aluminium-zinc coated panels, treated with fluorocarbon spraying and anodising. This provides outstanding resistance to ultraviolet radiation, acid rain, and thermal shock, minimising deformation and cracking. Their service life significantly exceeds that of conventional coatings and natural stone.
2. Reliable Fire and Safety Performance
Metal curtain walls effectively impede flame propagation, enhancing fire safety. The panels' inherent resistance to wind pressure, ductility, and impact resilience ensure structures withstand extreme conditions such as high winds and seismic activity.
3. Lightweight Construction Reducing Structural Load
Metal curtain walls possess a significantly lower weight per unit area than traditional materials like stone or concrete. This substantially reduces the load on the building's primary structure, making them particularly advantageous for super-tall buildings and renovation projects. It also provides architects with greater flexibility for innovative façade designs.

II. Aesthetic Advantages
1. Flexible Realisation of Diverse Forms
Through processes such as rolling, bending, and stamping, metal panels can be shaped into double-curved surfaces, sharp folded edges, and complex three-dimensional forms, precisely meeting diverse architectural design requirements.
2. Extensive Surface Finishing Options
Offering a rich array of surface treatments, these include hundreds of standard fluorocarbon colours, woodgrain and stone-effect finishes, natural anodised hues, stainless steel textures, alongside mirror, brushed, and hammered effects. This diversity caters to varied visual and design requirements.

III. Efficiency and Cost-Effectiveness Advantages
1. Modular Installation Enhances Construction Efficiency
Metal curtain wall and ceiling systems employ factory prefabrication with on-site assembly, effectively reducing project duration and minimising on-site errors. This approach improves construction quality and enhances schedule control.
2. Seamless Integration and Maintenance Convenience
Curtain wall systems can incorporate operable panels, ventilation, and sunshade facilities, while ceiling systems integrate lighting, air conditioning vents, and fire sprinklers. Modular design permits individual panel replacement, ensuring straightforward and cost-effective maintenance.

IV. Sustainability Advantages
1. High Recyclability, Embracing Circular Principles
Aluminium alloy achieves over 95% recyclability. Upon a building's end-of-life, metal panels can be dismantled and recycled, substantially reducing construction waste and enhancing project residual value.
2. Enhanced Building Energy Efficiency
Curtain wall cavities filled with high-efficiency insulation materials improve thermal performance, reducing heating and cooling energy consumption. Ventilated double-skin curtain walls regulate indoor temperatures through air circulation; light-coloured metal surfaces reflect solar radiation, helping mitigate urban heat island effects.

Ballesta ensures precise realisation of design concepts through mature surface treatment and bespoke CNC machining technologies. We provide end-to-end support from composite curtain walls to integrated ceiling systems, unlocking the full potential of metal materials for your project.

Should you be evaluating metal curtain wall or ceiling solutions for your project, Ballesta's technical team welcomes your enquiry. We look forward to providing tailored product selection and technical support based on your specific requirements.

Question 11

What are the effective solutions for addressing critical details such as joint treatment, color variation control, and edge detailing/sealing in aluminum panel systems?

Accepted Answer

Materials: Produce single batches within the same area to ensure dimensional accuracy, surface finish consistency, and color uniformity of aluminum panels.
Design: Simultaneously prepare closure node drawings and expansion joint layout diagrams during production ordering, specifying sealant types and accessory specifications.
Installation: Utilize specialized tools (laser level, straightedge, color difference meter) to control precision. Install following a “center-to-edge” sequence, ensuring standardized caulking and joint finishing.
These measures effectively address common issues such as aluminum panel seams, color variations, and joint imperfections, guaranteeing the final result meets design specifications and functional requirements.

Question 12

How is the fabrication and installation accuracy controlled for custom-shaped, curved, and particularly double-curved panels?

Accepted Answer

Controlling the machining and installation accuracy of hyperbolic panels hinges on “digital integration throughout the entire process”—defining shapes via 3D modeling, ensuring machining with specialized equipment, and controlling installation through high-precision measurement, while simultaneously accounting for material springback characteristics and on-site benchmark calibration. The critical steps are “pre-production debugging” and “real-time measurement adjustments.” The former prevents batch errors, while the latter eliminates cumulative on-site deviations. Ultimately, overall precision is controlled within 2mm/2m, meeting industry standards and design requirements.